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Legal

Privacy Policy

Effective Date: May 01, 2018

Last Updated: December 07, 2025

At QalbIT Infotech Pvt Ltd (“QalbIT”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you visit our website or interact with our services.

This policy applies to all QalbIT web content and digital services that link to this page. By using our website or services, you agree to the practices described here. This document is provided for information purposes only and does not constitute legal advice.

1. Our Privacy Commitments

  • We never sell your personal information to third parties.
  • We prioritise transparency, security and your control over your data.
  • We comply with GDPR and other global data privacy laws where applicable.

2. Information We Collect

A. Information You Provide to Us

You may share personal information with us when you:

  • Fill out contact or enquiry forms on our website
  • Email us directly
  • Contact us for service-related queries or project discussions

This may include:

  • Your name, company name and contact information (email, phone)
  • Details related to your project, requirements or service request

Note: We do not store this information in a website database. It is received via email and used solely for communication and service-related purposes.

B. Information Collected Automatically

We use Google Analytics to collect basic usage data when you visit our website. This may include:

  • Browser type and device information
  • Pages visited and navigation patterns
  • General geographic location (based on IP)
  • Referral sources (how you landed on our site)

This helps us understand visitor behaviour and improve the experience of our site.

C. Third-Party or Social Media Interactions

If you engage with our brand on social media (liking, commenting, sharing or following), we may access publicly available information from those platforms, depending on your privacy settings.

We may also receive your contact details via referral partners or platforms such as LinkedIn or Google if you engage with us there.

3. How We Use Your Information

We use your information to:

  • Respond to your service enquiries and project requests
  • Provide requested information, proposals or support
  • Improve our website, content and user experience
  • Maintain compliance with applicable laws and regulations

We rely on legal bases such as your consent, legitimate business interests and, where relevant, the need to fulfil a contractual obligation.

4. Data Sharing & Access

  • We do not share your personal data with third-party marketers or advertisers.
  • Access to any information is limited to authorised QalbIT team members with a legitimate business need.
  • We do not currently use third-party CRM, marketing or cloud tools for data storage or outreach.

5. Data Retention

Since we do not store form data in a database, we retain email communications only for as long as necessary to:

  • Respond to your queries
  • Fulfil business or operational needs
  • Comply with legal, accounting or administrative requirements

6. Your Data Rights

If you are located in the European Economic Area (EEA) or a region with similar data protection regulations, you may have the right to:

  • Access your personal data we hold
  • Request correction or deletion of your data
  • Restrict or object to certain types of processing
  • Request data portability where applicable
  • File a complaint with a data protection authority

You may exercise these rights by contacting us at info@qalbit.com. We may need to verify your identity before responding to your request.

7. Cookies and Tracking

We use cookies and tracking scripts (such as Google Analytics) to enhance your experience on our website. You can disable cookies via your browser settings, but this may affect the functioning of certain features.

We do not use any third-party advertising cookies.

8. Data Security

We follow industry best practices to protect any personal data we receive. Although no system can be guaranteed 100% secure, we strive to maintain a secure and private digital environment.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect information from minors.

10. International Transfers

If you are visiting our website from outside India, please note that your data may be processed in India or other jurisdictions. By using our services, you consent to the transfer and processing of your information in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always be available on this page with a revised “Last Updated” date. We encourage you to review this policy from time to time.

12. Legal Information

This Privacy Policy is issued by QalbIT Infotech Pvt Ltd, an Indian private limited company registered under the Companies Act, 2013 with CIN: U72900GJ2022PTC132898.

The name “QalbIT” is a registered trademark and is legally protected under Indian trademark law.

13. Contact Us

If you have questions about this policy or wish to exercise your rights, contact us at:

This Privacy Policy was last updated on December 07, 2025.