QalbIT works with restaurants, cloud kitchens and aggregators to build food delivery app solutions that connect customer ordering, kitchen operations and rider workflows. We focus on reliable flows, clear status updates and tools that your team can actually use during busy hours.
Ordering · Riders · Kitchens · Aggregators
Typically responding within 24–48 hours. Share your current tech stack, product stage and timelines.
Food delivery overview
Food delivery is a real-time business. When software is not aligned with operations, delays and mistakes show up quickly. We build food delivery platforms around your menu, kitchen capacity, delivery zones and peak time realities.
In food delivery projects we pay special attention to peak load behaviour, cancellation flows and clear notifications for customers, restaurants and riders.
What we build for food delivery
We cover the end-to-end stack for food delivery and on-demand ordering, or can work on selected modules that connect to your existing systems.
Customer apps
Web and mobile ordering flows with menus, offers, address management, multiple payment methods and order tracking.
Kitchen ops
Order management consoles for dine-in, takeaway and delivery, with clear preparation queues and status handling.
Rider apps
Rider apps for assignment, navigation, status updates and proof of delivery.
Dispatch
Logic for delivery zones, time slots, batching, manual or automatic assignment and capacity constraints.
Growth
Coupons, bundles, upsell flows and campaign tools aligned with your marketing plans.
Analytics
Reporting for orders, commissions, payouts and performance metrics for management.
Want to see how these capabilities map to your product? Share a quick overview and we will respond with a practical next step.
Talk through your food delivery requirements →How we work with food delivery teams
We align product decisions with how your kitchens, partners and riders actually work, not a theoretical flow.
1–2 weeks
We map your current ordering channels, kitchen processes, delivery setup and peak times to understand constraints.
Key outcome: Shared view of where software can reduce friction and where we must respect existing habits.
2–4 weeks
We design flows for customers, restaurants and riders, and define menu, order and delivery data structures.
Key outcome: Clickable prototypes and a data model suitable for your menus, pricing and locations.
8–14+ weeks
We implement apps, dashboards and APIs, then test them in limited environments before a broader rollout.
Key outcome: Working food delivery apps and consoles ready to support real orders.
Ongoing
We refine flows based on live usage, add features and tune infrastructure for peak periods.
Key outcome: A more stable and efficient food delivery operation over time.
Want to see how this process applies to your current stage? Share a short brief and we will respond with a tailored next step.
Plan a phased rollout for your food delivery platform →Food delivery use cases
We work with both individual brands and multi-brand operators where digital ordering is core to the business.
For Restaurants, cloud kitchens, food groups.
Own-branded ordering and delivery platforms for single or multi-brand food businesses.
For Local operators, city-based aggregators.
Aggregated local delivery platforms that connect multiple restaurants to customers.
For Corporate facilities, campuses, large organisations.
Ordering and delivery systems for offices, campuses or institutions.
For Subscription and specialty brands.
Software for meal subscriptions, tiffin services and niche delivery concepts.
Not sure if your idea or system belongs here? Send us a short description and we will tell you honestly whether we are the right team for it.
Check if your food delivery concept is feasible →Tech stack
Food delivery software needs to handle real-time changes, peaks and multiple roles. We use a stack that balances reliability with speed of delivery.
Customer, restaurant and rider-facing interfaces.
Core order, menu and dispatch logic.
Conversion, communication and reporting.
Infrastructure suited to peak-time behaviour.
We align the stack with your budget, geography, existing systems and growth plans.
These are some of the questions we usually answer on early calls for projects.
Have a question that is not listed here?
Share your roadmap or idea and we’ll help you pick the right engagement model, tech stack and starting point.
Contact our expertsWe build food delivery app solutions covering customer ordering apps and sites, restaurant or kitchen consoles, rider apps, dispatch logic and management dashboards. We can support single-brand, multi-brand and aggregator-style setups.
Yes. Where possible we integrate with your existing POS or restaurant management systems so that staff are not forced to maintain data in multiple places. During discovery we review your current tools and plan the integrations that make sense.
We can do both. Some clients start with a customer app and website that connect into their existing tools. Others ask us to design and deliver the full end-to-end platform including restaurant and rider flows. We recommend a phased approach based on your situation.
Timelines depend on scope, number of roles and integrations. A focused first release for one brand can often be delivered faster than a city-level aggregator with multiple partner types. After discovery we share a realistic estimate and roadmap.
Yes. We can design data structures and configuration so that multiple locations or brands can be managed from the same platform, including different menus, pricing and zones where required.
We can build your own ordering channels and help design flows and incentives that encourage customers to use them. Many clients still keep a presence on aggregators, but rely on owned channels for better margins and relationships.
Planning a food delivery platform?
Share how you currently handle ordering and delivery, and what you want to improve. We will propose a realistic scope and roadmap for your food delivery app solution.
We usually respond within 24–48 hours with clarifying questions and next steps.